You can book a ride through our mobile app, available on both iOS and Android. Simply enter your pickup and drop-off locations, choose a ride type, and confirm your booking.
What areas do you currently operate in?
Kiaora is currently available in Christchurch, with plans to expand to other cities across New
Zealand.
Can I schedule a ride in advance?
Yes! You can pre-book your ride up to 7 days in advance through the app.
How can I contact my driver?
Once your ride is confirmed, you can contact your driver via the in-app messaging or call option.
What if I left something in the car?
You can always contact our support team directly on the app or website contact form, tell us about your 'lost item'. We'll help you reconnect with the driver to
retrieve your item.
Are Kiaora rides safe?
Absolutely. All drivers undergo background checks and vehicle inspections. Our app also
includes safety features like live ride tracking and an emergency help button.
Driver FAQ's
How do I become a Kiaora driver?
Sign up through our app. You'll need a valid NZ driver's licence, a registered vehicle,
proof of insurance, and a clean background check.
How do I get paid?
Earnings are paid weekly via direct deposit. You can also track your daily earnings in the app.
Can I drive part-time?
Yes! Drive whenever it suits you-full-time, part-time, or just weekends.
What kind of support is available for drivers?
We offer 24/7 driver support, local onboarding, and you can always contact our 'support team' on the app if you need any help regarding your trip or account.
How do I contact Kiaora if I have a problem?
You can contact our support team directly through the app or via our website's contact form.
Are there any driver incentives or bonuses?
Yes, we regularly offer referral bonuses, milestone rewards, and promotions during peak times.